Reviews...

I've used Heritage Appliance Repair several times. I've always been satisfied with them. Tim is an honest, reliable, knowledgeable repairman who performs his craft with integrity. Search no more. If you need repair work, call Heritage. Nice to do business with professional people.

I was looking for appliance repair for my range/oven and preferred to deal with an individual vs a large company. I typed in handyman appliance repair and the name of my city and found Heritage Appliance Repair. I placed a call and Tim, the owner, immediately answered the call. I explained my issue and he offered an appointment for the following day. Parts needed to be ordered yet he called me back the next day and said he could be at my home the following day to make the repair. This was super-fast service especially since it was the week before Thanksgiving. He is very knowledgeable and professional. He is a pleasure to deal with. I highly recommend this company.

This is the best repair service I have ever used. Tim is extremely knowledgeable, professional and honest. The repair was to my refrigerator, but Heritage Appliance repairs any (kitchen or laundry room) home appliance. This business is a throwback to the time when you could call a local, knowledgeable repairman. Highly recommend!!

Positive Feedback: Professionalism, Punctuality, Quality, Responsiveness, Value

Very honest company. Diagnostic price was lower than other companies and the quote was very reasonable. Gave us some excellent advice regarding our issues. Will definitely use their services again. (Service: Refrigerator repair)

Positive Feedback : Professionalism, Punctuality, Quality, Responsiveness, Value

Instantly diagnosed my Whirlpool refrigerator/freezer issue, ordered the necessary parts and now my refrigerator that is 13 years old is running good as new. Tim also helped with the hood above my range and offered best practices/suggestions to help my dishwasher run at its best. A++ Thanks Tim! (Services: Freezer repair, Refrigerator repair)

Positive Feedback: Quality, Timeliness, Customer Service

Absolutely, the best knowledgeable, friendly, on time, etc. Highly Recommended!!

The absolute best repair man in Ohio. Honest, prompt, nice, and skilled all with a price that won't make your wallet cry. If I could give more than 5 stars I would. If you need an appliance fixed, don't waste your time with anyone else, Heritage is all you need!

Positive Feedback: Professionalism, Punctuality, Quality, Responsiveness

Got a next day appointment, Tim was right on time; quickly diagnosed the problem; had the correct Maytag heating element in his truck; finished the job quickly; and carefully vacuumed out all the lint/dirt. Really impressed me!!! (Service: Washer/dryer repair)

Positive Feedback: Customer Service, Quality, Timeliness

Could not ask for any better service! It was perfect! Very professional, knowledgeable and polite. Prices were very reasonable, I will definitely use them again if my appliances break down! (Service: Freezer repair)

Positive Feedback: Customer Service, Quality, Timeliness

Tim is absolutely amazing. Fast service, knowledgeable and now my appliance company to go to for my future.  (Service: Refrigerator icemaker repair)

Positive Feedback: Timeliness, Quality, Customer service, other

Fantastic customer service! Very honest and wonderful to work with.

Happy to have found a reliable appliance repair business when my fridge was no longer cooling. Going off of online reviews only, I found this family-owned business. The dad answered the phone and was polite and professional and quickly set up an appt. His son Matt (also very polite and professional and one of two sons in the business) came out for the service call, diagnosed the issue and was promptly back out to replace damaged part after the new part came in. It's hard to know who to call when an appliance fails, but I would definitely call this business again!

Very professional! Good Communicator. Thanks so much!

Positive Feedback: Quality, Timeliness, Customer Service

Matt was amazing!

Positive Feedback: Quality, Customer Service, Timeliness

Technician was very friendly and answered my questions very straight forward. I'll keep him on my go to list when I need a repairman. I'll pass your name on to others who need appliance repairs!!